Privacy Policy

Introduction

Look, we get it - nobody actually enjoys reading these things. But here's the deal: at Nethra Verse Architecture, we're serious about protecting your info. We've been designing spaces since 2012, and just like we wouldn't cut corners on a building's foundation, we don't mess around with your privacy either.

This policy explains how we collect, use, and safeguard your personal information when you interact with our studio. Whether you're reaching out for a consultation or just browsing our portfolio, we want you to know exactly what's happening with your data.

Information We Collect

When you contact us or fill out a project inquiry form, we'll typically ask for stuff like your name, email, phone number, and project details. That's pretty standard - can't really collaborate on your dream home if we don't know how to reach you, right?

We also collect some technical data through our website - things like IP addresses, browser types, and how you navigate through our site. It's not creepy surveillance or anything, just helps us understand what works and what doesn't on the site.

How We Use Your Information

We're not in the business of selling your data - that's not our thing. We use what you give us to actually provide architectural services and maintain our relationship with you.

Your contact info helps us respond to inquiries, send project updates, and keep you in the loop about our services. Sometimes we'll send out newsletters showcasing recent projects or sustainable design trends we're excited about - but you can totally opt out of those anytime.

The technical data we collect? That's for improving our website experience and making sure everything runs smoothly. We're constantly tweaking things to make navigation easier and showcase our work better.

Data Protection & Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or misuse. Our systems are secured with industry-standard encryption and security protocols.

That said, no online transmission is 100% secure - anyone who tells you otherwise is lying. We do our best, but we can't guarantee absolute security. It's kinda like building in an earthquake zone - you design for it, but you can't eliminate every risk.

Cookies & Tracking

Yeah, we use cookies - not the chocolate chip kind, unfortunately. These are small files that help our website remember your preferences and track how you interact with our content.

Most browsers let you control cookie settings. You can block 'em if you want, but it might affect how the site functions. Some features might not work as smoothly without cookies enabled.

We also use analytics tools like Google Analytics to understand visitor behavior and improve our site. This data is aggregated and anonymized - we're not tracking individuals specifically.

Third-Party Services

We occasionally work with third-party service providers - things like email platforms, hosting services, and analytics tools. These partners might have access to your information to perform services on our behalf.

We only share what's necessary for them to do their job, and we make sure they're contractually obligated to keep your info confidential. We're not just handing your data out to anyone who asks.

Your Rights & Choices

Under Canadian privacy laws (particularly PIPEDA), you've got rights when it comes to your personal information. You can request access to what we've got, ask us to correct errors, or request deletion of your data.

Wanna opt out of marketing emails? There's an unsubscribe link in every message we send. You can also reach out directly and we'll handle it manually - no problem.

If you've got questions about what data we hold or want to exercise your rights, just shoot us an email at studio@nethraverse.info. We'll respond within a reasonable timeframe (usually within 30 days).

Data Retention

We don't keep your information forever. Once it's no longer needed for the purposes we collected it for, we'll delete or anonymize it. That timeframe varies depending on what kind of data it is and whether we're legally required to keep it.

For active clients, we'll keep project-related information for the duration of the engagement and typically for seven years afterward (standard practice for architectural records in Canada). General inquiries and contact forms? We'll keep those for a couple years max unless you become a client.

Children's Privacy

Our services aren't directed at anyone under 18. We don't knowingly collect personal information from minors. If you're a parent and think your kid has given us their info, let us know and we'll delete it ASAP.

International Data Transfers

We're based in Toronto, Canada, but some of our service providers might be located in other countries. When your data crosses borders, it might be subject to different privacy laws.

We take steps to ensure your information remains protected according to Canadian standards, even when it's processed elsewhere. But yeah, different jurisdictions have different rules - it's something to be aware of.

Changes to This Policy

We might update this privacy policy from time to time. When we do, we'll change the "Last updated" date at the top. If there are significant changes, we'll try to notify you through email or a notice on our website.

It's worth checking back occasionally to stay informed about how we're protecting your information. Privacy laws evolve, technology changes, and we adapt our practices accordingly.

Contact Us About Privacy

Got questions, concerns, or complaints about how we handle your personal information? We're here to help. Reach out to us at:

We'll do our best to address your concerns promptly and transparently. If you're not satisfied with our response, you've also got the right to file a complaint with the Office of the Privacy Commissioner of Canada.